This privacy policy ("Policy") describes how Oilpanther.com ("we," "us," or "our") collects, uses, and shares personal information of consumer users of this website, www.oilpanther.com (the "Site"). This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.
By using the Site, you agree to the terms and conditions of this Policy and consent to our collection, use, and disclosure of your personal information as described in this Policy. If you do not agree to the terms and conditions of this Policy, please do not use the Site.
Data Protection and GDPR Compliance
Our website is committed to complying with the General Data Protection Regulation (GDPR) to ensure that all personal data is handled and processed lawfully and transparently.
The GDPR is a legal framework that sets guidelines for the collection and processing of personal information of individuals in the European Union (EU). The regulation aims to give control to EU citizens and residents over their personal data and to simplify the regulatory environment for international business.
Our website collects and processes personal data only for the purposes specified in this privacy policy. We maintain appropriate technical and organizational measures to ensure a level of security appropriate to the risks represented by the processing and the nature of the personal data.
We will retain personal data for no longer than necessary for the purposes for which it was collected or as required by law. We will also ensure that personal data is accurate, complete, and up-to-date.
We respect the rights of data subjects to access and control their personal data. Data subjects have the right to request access to their personal data and to request rectification, erasure, or restriction of processing of their personal data. They may also object to the processing of their personal data or request data portability.
We will respond to all requests within the required timeframe and in accordance with the GDPR.
1. Information We Collect
- Information you provide to us, such as your name, email address, billing address, and shipping address, when you make a purchase or contact us;
- Information we collect automatically, such as your IP address, browser type, operating system, and clickstream data when you use the Site;
- Information we collect from third-party sources, such as social media platforms when you interact with our social media pages or services.
We may combine the personal information we receive from different sources to provide you with a better user experience and to improve the quality of our services.
1.1 Use of Information
- Provide and improve our services;
- Process transactions, send confirmations, and provide customer support;
- Communicate with you about our products and services;
- Monitor and analyze trends, usage, and activities in connection with our services;
- Detect, investigate, and prevent fraudulent transactions and other illegal activities;
- Comply with our legal and regulatory obligations;
- Enforce our agreements and resolve disputes.
We may also use your personal information for any other purpose with your consent.
1.2 Sharing of Information
We may share personal information about you as follows:
- With service providers who perform services on our behalf, such as hosting, payment processing, order fulfillment, email delivery, and customer service;
- With social media platforms in connection with our social media pages or services;
- In response to a subpoena or other legal process, if required by law, or in connection with a legal claim, if necessary to protect our legal rights or interests;
- With your consent or at your direction.
3. Payment method
Payments on our Site are processed by Stripe, which handles major cards, PayPal, SEPA Direct Debit, Apple Pay, and Google Pay. When you make a payment, Stripe processes your payment details, including your name, address, email address, and payment information. We do not receive or store your payment information, but we do receive information about whether your payment was successful. Stripe processes your data based on its own privacy policy and terms of service.
3.1 Payment Data Processing by Payment Service Providers
We work with Stripe to process payments made on our website. When making a payment, your payment data (e.g., name, payment amount, account details, credit card number) will be transmitted to the payment service provider for processing. The legal basis for this data processing is Art. 6(1)(b) GDPR, as this processing is necessary for the performance of the contract between you and us. The payment service provider may also carry out its own data processing, as described in its privacy policy.
3.2 Data Processing for Prevention of Fraud
To prevent fraud, we may carry out data processing to determine the risk of fraud associated with a particular payment transaction. The legal basis for this data processing is Art. 6(1)(f) GDPR, as this processing is necessary for our legitimate interests in preventing fraudulent payments.
4. User Rights
As a user of our website, you have the following rights with respect to your personal data:
- Right to Access: You have the right to request access to the personal data we have collected about you, and to know what data is being collected, processed, and stored.
- Right to Correction: You have the right to request that inaccurate or incomplete personal data be corrected or updated.
- Right to Erasure: You have the right to request that your personal data be deleted or erased, subject to certain limitations.
- Right to Object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
- Right to Restriction: You have the right to request that the processing of your personal data be restricted in certain circumstances.
- Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
- Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
5. Log Files
Our website automatically collects certain information and stores it in server log files, including IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.
6. Security
We take reasonable and appropriate measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal information.
7. Links to Other Websites
We provide a link to our Instagram profile on our website. This social media platform may collect personal data about you when you interact with our profile. We are not responsible for the data processing practices of this platform. Please refer to its privacy policy for more information.
Our website may contain links to other websites that are not under our control. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their privacy policies before providing any personal information.
8. Changes to this Privacy Policy
We reserve the right to update or change our privacy policy at any time, and we will post the updated policy on our website with a revised effective date. Your continued use of our website following the posting of any changes constitutes your acceptance of such changes.
9. Consent
By using our website, you consent to our collection, processing, and use of your personal data as described in this privacy policy. If you do not agree to this policy, please do not use our website.
10. Retention Policy
We will retain user data for as long as it is necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law or regulation. When user data is no longer needed, it will be securely disposed of in a manner that prevents unauthorized access or disclosure.
11. Governing law and jurisdiction
This privacy policy is governed by and construed in accordance with the laws of Germany. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Germany.
12. Contact Us
If you have any questions, comments, or concerns about this privacy policy, please contact us at info@oilpanther.com or via postal mail at:
Evelina Klanikova / oilpanther
Hauptstraße 93
74206 Bad Wimpfen
Germany
Thank you for taking the time to read our privacy policy.
Questions? Contact Evelina